AI Support · Trained on your business

The AI chatbot trained on your business, not the internet.

ChatSOP crawls your site, learns your documents, powers a branded chat widget, and gives your team live takeover when customers need a human.

Build your AI agent Explore features
Company-trained AI
Live human takeover
Multi-chatbot SaaS
Support Agent
Online · AI-powered
LIVE
Yes. Use the platform-specific instructions from your dashboard. Your widget uses the same trained knowledge across all supported frontends.
24/7
Coverage
RAG
Answers
Live
Handoff
Ask a question…
Tenant-isolated · Your data never trains others' models
Features

Everything needed to run an AI support operation.

Built for SaaS teams, agencies, ecommerce brands, and service businesses that need fast answers without losing control.

Website intelligence that stays grounded
Crawl product pages, help centers, pricing pages, policies, and docs. ChatSOP chunks the content, stores embeddings, and retrieves tenant-safe answers from your actual business knowledge.
PDF, TXT, and document training
Upload internal playbooks, SOPs, product guides, onboarding docs, and support scripts. Your AI agent can answer with company-specific language instead of generic internet guesses.
Human takeover with AI suggestions
When customers need a person, your team can take over live chats and use AI-generated reply suggestions based on the same conversation and knowledge base.
Widget customization for every brand
Tune colors, welcome text, tooltips, feedback buttons, auto-open timing, positioning, size, and installation style so the chat experience feels native to your site.
Analytics and feedback loops
Track chatbot versus human replies, likes, dislikes, message volume, and conversation quality so you know where customers get stuck and what content to improve.
Multi-tenant by design
Every company, chatbot, document, message, and vector search is isolated so one customer never sees another customer's private knowledge.
Integrations

One AI widget for the stack your customer already uses.

Install with platform-specific instructions while keeping training, analytics, and customization in one dashboard.

See installation guides
Shopify
Answer product, shipping, and policy questions directly on your storefront theme.
WordPress
Install on marketing sites, blogs, docs, and service pages with a simple script.
Next.js
Drop the snippet into modern React apps and keep the experience fast.
HTML sites
Use a universal script tag for static sites, landing pages, and custom stacks.
Knowledge base
Train from crawled pages and uploaded documents without a separate vector database.
Support workflows
Route complex questions to humans while keeping AI context available.
How it works

From zero to live agent in minutes.

01
Install
Copy the script for Shopify, WordPress, Next.js, React, or plain HTML from your dashboard.
02
Train
Crawl pages, upload files, add custom messages, and refresh knowledge when your business changes.
03
Control
Gate production features behind billing, isolate tenants, and keep every chatbot scoped to its company.
Pricing

Start small, scale into a support platform.

Starter
$19/mo
1 chatbot, 4k messages, 1,000 pages, manual refresh, 1 member, All platform integrations
Start a free trial
Most popular
Pro
$49/mo
2 chatbots, 10k messages, 10,000 pages, manual refresh, 2 members, Onboarding, All platform integrations
Start a free trial
Scale
$179/mo
3 chatbots, 40k messages, 50,000 pages, weekly refresh, daily automated refresh, 10 Member Onboarding, All platform integrations
Start a free trial
Enterprise
Custom
High-volume chatbots, custom messages, priority support, DPA/BAA options
Contact us

Only Starter plan includes a 14-day free trial. Card required to start.

FAQ

Questions before you ship your AI agent?

Get in touch

Ask whatever you have in mind.

If you have questions or are ready to discuss your business, we're here to help.

Schedule a call

Want to see ChatSOP in action or talk through your use case? Book a 30-minute Google Meet and we'll walk you through everything live.

  • Live demo of your AI agent being built
  • Questions answered in real time
  • Advice on the right plan and integrations

Send a message

Have a specific question or want to discuss pricing, integrations, or custom plans? Drop us a message and we'll reply within one business day.

Card required · Deploy in 10 minutes

Your AI support agent is 10 minutes away.

Register, crawl your site, upload a document, and paste one script tag. That's it.

Build your AI agent Read the docs