The AI chatbot trained on your business, not the internet.
ChatSOP crawls your site, learns your documents, powers a branded chat widget, and gives your team live takeover when customers need a human.
Support Agent
Online · AI-powered
24/7
Coverage
RAG
Answers
Live
Handoff
Features
Everything needed to run an AI support operation.
Built for SaaS teams, agencies, ecommerce brands, and service businesses that need fast answers without losing control.
Website intelligence that stays grounded
Crawl product pages, help centers, pricing pages, policies, and docs. ChatSOP chunks the content, stores embeddings, and retrieves tenant-safe answers from your actual business knowledge.
PDF, TXT, and document training
Upload internal playbooks, SOPs, product guides, onboarding docs, and support scripts. Your AI agent can answer with company-specific language instead of generic internet guesses.
Human takeover with AI suggestions
When customers need a person, your team can take over live chats and use AI-generated reply suggestions based on the same conversation and knowledge base.
Widget customization for every brand
Tune colors, welcome text, tooltips, feedback buttons, auto-open timing, positioning, size, and installation style so the chat experience feels native to your site.
Analytics and feedback loops
Track chatbot versus human replies, likes, dislikes, message volume, and conversation quality so you know where customers get stuck and what content to improve.
Multi-tenant by design
Every company, chatbot, document, message, and vector search is isolated so one customer never sees another customer's private knowledge.
Integrations
One AI widget for the stack your customer already uses.
Install with platform-specific instructions while keeping training, analytics, and customization in one dashboard.
See installation guidesShopify
Answer product, shipping, and policy questions directly on your storefront theme.
WordPress
Install on marketing sites, blogs, docs, and service pages with a simple script.
Next.js
Drop the snippet into modern React apps and keep the experience fast.
HTML sites
Use a universal script tag for static sites, landing pages, and custom stacks.
Knowledge base
Train from crawled pages and uploaded documents without a separate vector database.
Support workflows
Route complex questions to humans while keeping AI context available.
Pricing
Start small, scale into a support platform.
Plans exclude taxes. Annual billing available with deeper savings.
Starter
1 chatbot, 4k messages, 1,000 pages, manual refresh, 1 member, All platform integrations
Start a free trialGrowth
2 chatbots, 10k messages, 10,000 pages,manual refresh, 2 member Onboarding, All platform integrations
Start a free trialScale
3 chatbots, 40k messages, 50,000 pages, weekly refresh, daily automated refresh, 10 Member Onboaring, All platform integrations
Start a free trialOnly Starter plan include a 14-day free trial.credit card required to start.
How it works
From zero to live agent in minutes.
Install
Copy the script for Shopify, WordPress, Next.js, React, or plain HTML from your dashboard.
Train
Crawl pages, upload files, add custom messages, and refresh knowledge when your business changes.
Control
Gate production features behind billing, isolate tenants, and keep every chatbot scoped to its company.
FAQ
Questions before you ship your AI agent?
What does ChatSOP do?
ChatSOP turns your website and uploaded documents into a personalized AI support agent that answers customers through an embeddable chat widget.
Can I use it before paying?
Only on a 14 day trial period after that you can register and view the dashboard, but production features are locked until a plan is active.
Does it support multiple chatbots?
Yes. Customers can run multiple chatbots for different brands, products, sites, or departments depending on their plan.
How does the AI avoid wrong answers?
The agent retrieves from your own crawled pages and uploaded files, uses tenant-specific prompts, and falls back when confidence is low.
Can humans take over?
Yes. Live chat takeover lets your team respond directly while keeping AI suggestions available.
How long does training take?
Most sites complete their first crawl in under 5 minutes. Large sites with thousands of pages may take up to 30 minutes on first run.